Using the in-app chat

Each booking automatically creates a dedicated chat thread for the sender and traveler.

Send text messages to discuss pickup details, delivery instructions, and coordination.

All messages are stored securely and associated with the specific booking for easy reference.

Keep conversations professional and on-topic for the best experience.

Respond promptly to messages to keep the delivery on track.

Share critical information like pickup addresses, phone numbers, and special instructions in chat.

Confirm receipt of important details to avoid miscommunication.

Be clear and specific about timing, locations, and any special requirements.

File attachments (photos, receipts, documents) - coming soon.

Read receipts and delivery status - coming soon.