Keep conversations respectful and proactive so deliveries run smoothly.
Introduce yourself in chat, confirm pickup details, and double-check the agreed compensation.
Share your typical response times so the sender knows what to expect.
Ask clarifying questions early if any part of the listing feels incomplete.
Send quick updates when you collect the item, clear customs, and arrive at the destination city.
Timeline milestones automatically notify the sender as your delivery progresses.
If plans change, communicate the new plan immediately and propose alternatives when possible.
Provide proof of delivery in the app and thank the sender for working with you.
Invite feedback and respond promptly to any follow-up questions.
Escalate to iCarry support if you cannot reach agreement on an unexpected issue.
