See what happens when you submit your ID and why every step matters for community safety.
We ask for a government-issued ID to confirm the person behind each account.
Use a well-lit area and keep the document within the frame to reduce review delays.
Images are encrypted immediately and removed after verification finishes.
A short selfie video confirms you are physically present and matches your ID photo.
Follow the prompts to turn your head and blink; the process takes less than 30 seconds.
If the automated check fails twice, a human reviewer steps in within six business hours.
We occasionally request updated documents when IDs expire or activity appears unusual.
Travelers refresh verification every 12 months to keep trust badges current.
Accounts flagged for fraud are paused until re-verification is complete.
