Sharing updates while traveling
Keep the other party informed at each stage of the journey.
Use the timeline
Milestones like Traveler Matched, In Transit, and Delivered are tracked automatically as the booking progresses.
Add notes to timeline events to clarify delays or special handling instructions.
Keep senders informed by updating the timeline regularly throughout your journey.
Send timely messages
Check in after each major leg of the trip, especially after security or customs.
If a delay appears, share the new ETA and any alternate plans immediately.
Send a brief acknowledgement when a full reply is not necessary.
Wrap up clearly
Summarize delivery completion and mention any receipts or documents you uploaded.
Ask if the sender needs anything else before you close the conversation.
Encourage the other party to leave a rating once everything looks good.